Troubleshooting if you have problems changing your password Enter your current password and your new password.You can also change your password in the Account section of My eBay.
Ebay telephone number verification#
If you choose email verification and don’t receive a message within 5 minutes, check your spam or junk folders.Ĭhanging your password for security reasons Primary Contact Cornelius Boone Chief People Officer 2025 Hamilton Ave San Jose, CA 95125 61 Secondary Contact Stefanie Jay Chief Business & Strategy. For security, we’ll ask you to verify yourself by email or text. Website-driven, entered through 'Help & Contact' section on home page.įrom here sign in to account and use menu selection to access relevant telephone number(s) depending on complaint/query type.If you’ve forgotten your password click here. Our customer service team is available to you on phone and chat. In other circumstances, such as when you have a problem with a purchase such as non-delivery, you need to use eBay's 'Resolution Centre.' Here you will be led through a menu system to establish your complaint and then invited to leave a message so eBay can pursue the matter for you. You may also be offered the option of a call back and/or live chat. If this is unsuccessful, you are presented with an option to contact eBay by telephone. When you log into your account, you enter a menu-driven system that walks you through various steps to help you resolve your complaint or query. Queries and problems can also be dealt with via a comprehensive online diagnostic system and/or call back and live chat options. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. eBay support this with the provision of selling tools and enabling sellers to qualify for status descriptions such as 'Power Seller' based on sales volume.
You can get in touch with us in the following ways: Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent Find the eBay Help article that deals with your issue. Some people operate online businesses on eBay running 'online shops' and bulk selling products through the system. Our customer service team is available to you on phone and chat. Trust and confidence for users is built via a 'feedback' system. There is more of a straightforward 'buying from an online shop' feel to eBay now.ĮBay earns revenue by charging various fees to sellers. Just about anything can be bought and sold, although the company enhanced the service to include 'buy it now' options. The initial business consisted of individuals buying and selling items by online auction.
eBay also owns PayPal, the payment system usually used in site transactions. From this humble start, growth was swift and massive in the early years - in 1997 the site hosted 2 million auctions compared to just 250,000 the previous year.ĮBay was one of the notable successes of the otherwise disastrous 'dot-com bubble' when many of the huge wave of online start-ups failed spectacularly.īy 2008, revenues were approaching billion as eBay became a global business. An eBay representative will answer your call within. and 6 p.m.Step 2, Press at the prompt, then press 1. eBay is available to take calls Monday through Friday between 5 a.m. You can find a sellers phone number in the following places on eBay, if theyve opted to share their number: When you select Contact seller and then Other on the Find answers page, youll see an option to view the sellers phone number If you continue to the contact form from the Find answers page, youll see an option to view the sellers. One of this site's first sales was a broken laser pointer. Step 1, Call eBay’s customer service department at 1-86. AboutĮBay started life in the mid-1990's as part of a larger site owned by founder Pierre Omidyar. A menu system walks you through various options based on what you wish to resolve, and there is also a Resolution Centre to deal with problems such as non-delivery of purchased items.ĮBay is a huge, global multi-billion online shopping and auction business employing over 30,000 people with a base in over 30 countries. To complain to eBay, the complaints line is 08. Our customer service team is available to you on phone and chat. Contact the eBay Impact team about our initiatives to drive positive social and environmental change.
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